Once your booking is confirmed you will receive an email confirming the date and time. If you do not receive this email your booking is not confirmed, please contact us for assistance during business hours on (03) 5249 5747.
Our appointment times are limited, especially on popular days. In order to service all our valued clients, we require a 50% deposit to secure bookings. If you are using a gift voucher or prepaid treatment concession you must still leave a 50% deposit which will be refunded after your appointment, alternatively you can call us on (03) 5249 5747 to use the value of your gift voucher for your deposit.
If you need to cancel your appointment and would like to keep your deposit you must reply to the automatic confirmation SMS message, or advise us over the phone 24 hours before your appointment is scheduled. Our phone number is (03) 5249 5747. Cancellations are not accepted via social media.